Pro/Premium - General

Pro/Premium - Can I pay via email, money order or cash?

Unfortunately, for the protection of your financial information, we only accept online purchases through our secure payment system. We're unable to accept cash or any payment information via email. You can pa...

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One Pro/Premium Account for Multiple Grades

Members only need one Premium subscription to access all age/grade ranges. An Education.com subscription gives members access to all of our workbooks (all subjects, all grades), so you won’t need to purchase m...

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Where is the workbook I purchased?

Education.com does not ship out any physical workbooks. All of our workbooks and worksheets are offered in a digital (PDF) format that you can download and print out at home. We do not ship physical books.The ...

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Updating Credit Card Info

You can update your credit card information by logging in to your Education.com account. Select the Premium user icon in the green toolbar, then choose "Account Settings" from the drop-down menu, and then under...

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Pro/Premium - technical issue - Accessing a Previously Downloaded Workbook

We are sorry to hear that you had trouble accessing the workbook you downloaded, but we should be able to help you track it down again. 1) Please make sure that you’re logged in to Education.com with your Edu...

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Pro/Premium - purchase / payment didn't go through

Hello, I'm so sorry you're having a hard time completing your Education.com purchase. Is it possible you are trying to use a gift card for this purchase? Unfortunately, our system does not recognize Visa or M...

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Pro/Premium - Which grades are covered?

Education.com offers workbooks, worksheets and other resources for students in Preschool through 5th grade, with a concentration in the Preschool-3rd grade levels. I hope this helps and please contact us if ...

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Pro/Premium - Receipt / invoice request

You can easily view a copy of your receipt by signing in to your account, selecting the Premium User Icon at the top right side of the page and then "Account Settings". From there, simply click "Purchase Histor...

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Do Pro/Premium members see ads?

Pro/Premium members do not still see ads on our site that our Basic (free) members see. Like any business, we have to generate revenue in order to pay our expenses (staff, offices, etc) and develop our produc...

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Do workbooks meet Common Core Standards?

All of Education.com's Math and Language Arts workbooks for grades K-5 tie to one or more Common Core Standards. As you may know, Science and Social Studies standards have been adopted for grades 6 and higher....

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