Premium - Cancellations and Upgrades

Premium – How to Turn Auto-Renew On/Off

If you would like to turn auto-renewal on or off at any time, please follow the below steps. To turn auto-renew "On": 1. Be sure to log in to your account with the email address used to establish Premium mem...

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Premium Membership - Failed Payments

Did your auto-renewal not go through? Did you have access as a Premium member and all of a sudden are a Basic member again? This can happen for a number of reasons including an expired card, a new account numbe...

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