Pro/Premium - Cancellations and Upgrades

Pro/Premium – How to Turn Auto-Renew On/Off

If you would like to turn auto-renewal on or off at any time, please follow the below steps. To turn auto-renew "On": 1. Be sure to log into your account with the email address used to establish the premium me...

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Pro/Premium Membership - Failed payments

Did your auto-renewal not go through? Did you have access as a premium member and all of a sudden are a basic member again? This can happen for a number of reasons including an expired card, a new account numbe...

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How to cancel a Pro/Premium subscription?

You can turn auto-renewal on or off at any time, by updating your Premium subscription preferences. Please make sure you are signed into your Premium membership. You can then click the link below. This will t...

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