PLUS/PRO - Cancellations and Upgrades

Premium - Cancel (turn off auto-renew)

If you would like to turn off your auto-renew at this time, please follow the below steps. 1. Be sure to log into your account with the email address used to establish the premium membership. 2. In the upper ...

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Premium Membership- Failed payments

Did your auto-renewal not go through? Did you have access as a premium member and all of a sudden are a basic member again? This can happen for a number of reasons including an expired card, a new account numbe...

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